Term and Conditions

Welcome to Nanushka Fashion Store. These Terms and Conditions govern your use of our website and services. By accessing nanushkawears.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Nanushka Fashion Store (“we,” “our,” or “us”) operates the website nanushkawears.com, offering sustainable luxury fashion items including ready-to-wear clothing, accessories, bags, eyewear, hats, scarves, and shoes for men and women.

Our target clientele consists of fashion-conscious individuals who value sustainable luxury, quality craftsmanship, and timeless design. We cater to customers seeking elevated wardrobe essentials with minimal environmental impact.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not use our site for any unlawful purpose or to:

• Engage in any fraudulent activity
• Infringe upon our intellectual property rights
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website

2.3 Age Requirement

You must be at least 18 years old or have parental consent to make purchases on our website.

3. Products and Services Description

3.1 Product Information

We take great care to ensure our product descriptions, images, and specifications are accurate. However, slight variations in color or texture may occur due to monitor settings and the natural characteristics of sustainable materials.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide a full refund if payment has been processed.

3.3 Sustainable Fashion Commitment

Our products reflect our commitment to sustainable luxury. We prioritize ethically sourced materials and responsible production methods while maintaining exceptional quality and design.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4.4 Order Confirmation

After placing an order, you will receive an order confirmation email. This email constitutes our acceptance of your order and forms a binding contract between you and Nanushka Fashion Store.

4.5 Order Processing and Shipping

Orders are processed within 1-2 business days after payment confirmation. We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after dispatch

4.6 International Orders

We ship globally with the exception of some remote areas and parts of Asia. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges for eligible items within 15 days of receiving your order. To be eligible for return or exchange, items must be:

• Unworn, unwashed, and in original condition
• With all original tags and labels attached
• In original packaging with all protective materials
• Accompanied by the original receipt or order confirmation

5.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Eyewear (for health and safety reasons)
• Hats & Caps (due to intimate nature and fit considerations)
• Items marked as “Final Sale” or “Clearance”
• Personalized or custom-made products
• Items without original tags or showing signs of wear

5.3 Return Process

To initiate a return:

1. Contact our customer care team within 15 days of receiving your order at [email protected]
2. Receive return authorization and instructions
3. Package and ship your return following our guidelines
4. Wait for processing (3-5 business days after we receive your return)

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return, with credit card/PayPal refunds appearing in 7-10 business days after return approval. Original shipping fees are non-refundable.

5.5 International Returns

International customers are responsible for return shipping costs. We recommend using tracked shipping. Customs duties and import taxes are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Nanushka Fashion Store or our content suppliers and protected by international copyright laws. The compilation of all content on this site is our exclusive property.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our express written permission.

7. Limitation of Liability

7.1 General Limitation

To the fullest extent permitted by law, Nanushka Fashion Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

7.2 Product Liability

Our total liability for any claim related to products sold on our website shall not exceed the purchase price of the product in question.

7.3 Website Operation

We do not guarantee that our website will be uninterrupted or error-free. We reserve the right to modify or discontinue any aspect of the website at any time.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Savannah, Georgia.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Nanushka Fashion Store. We appreciate your trust in our sustainable luxury products and are committed to providing you with an exceptional experience.