Privacy Policy

At Nanushka Fashion Store, we believe that your privacy is as important as our commitment to sustainable luxury. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website nanushkawears.com or make a purchase from us.

1. Information We Collect

Personal Information You Provide

• Contact Details: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit card details, PayPal account information, and billing address (note: we do not store full payment details on our servers)
• Account Information: Username, password, and preferences for our fashion collections
• Communication Records: Correspondence with our customer care team

Information Collected Automatically

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: General geographic location based on IP address to provide region-appropriate content

2. How We Use Your Information

We use your personal information to provide a seamless and secure shopping experience that aligns with our values of reliability and global accessibility:

• Process your orders and deliver our sustainable luxury collections worldwide
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping notifications, and transaction updates
• Personalize your shopping experience based on your preferences for accessories, ready-to-wear, and other fashion categories
• Improve our website, products, and services
• Prevent fraud and enhance security through advanced encryption technology
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

• Service Providers: We work with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations under strict confidentiality agreements
• Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset
• With Your Consent: We will share information with third parties when you have given us explicit permission to do so

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is paramount to us, reflecting our commitment to providing a secure shopping environment:

• We store personal information on secure servers with limited access
• All transactions are protected by advanced encryption technology (SSL)
• We never store your full payment details on our servers
• We maintain the highest standards of data protection through regular security assessments
• Data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations

5. International Data Transfers

As a global fashion store serving customers worldwide (with exceptions for some remote areas and parts of Asia), your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

6. Your Rights and Choices

We believe in accessibility to sustainable fashion without barriers, and extend this philosophy to your privacy rights:

• Access and Correction: You can access and update your personal information through your account settings
• Data Portability: You can request a copy of your personal data in a structured format
• Deletion: You may request deletion of your personal information, subject to certain legal obligations
• Marketing Communications: You can opt-out of marketing emails by using the unsubscribe link in our communications
• Cookies: You can manage your cookie preferences through your browser settings

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertising on third-party platforms

You can control cookie settings through your browser, though disabling some cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

Thank you for choosing Nanushka Fashion Store, where sustainable luxury meets secure, convenient shopping and your privacy is treated with the utmost respect.